Business VoIP has one big advantage if your location is part of a network of outlets that are all part of the same company. By using business VoIP, you can call anyone within that network regardless of their location by simply dialling the appropriate extension number. Business VoIP also offers customers standard features such as voicemail, call forwarding and caller ID as well as additional features such as softphone support and outlook integration. You do have to consider a few external factors before rushing to install it as part of your business communications package, however.

VoIP runs through your Internet broadband connection so you must ensure you have sufficient bandwidth, although providers do not require substantial amounts of bandwidth, some even allow you to dictate how much bandwidth you would like to dedicate to your VoIP calls. Power outages can also interfere with the operation of the system, so it may be worthwhile thinking about a UPS (Uninterrupted Power Supply) system if one hasn’t already been installed.

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